Congratulations! You’ve landed a new client and are getting ready to start an engagement with them. If this contract includes recurring consulting or support, getting a firm understanding of the client’s business can be incredibly valuable.
Depending on your line of work, from SEO, design, PPC, Analytics, or Programming, there are a ton of different information that will be helpful for you in being successful with your client.
In our opinion success means having a mutually valuable relationship where you, the freelancers, feel like they’re able to make an impact on their business, and the client feels like their goals are being met. Having a great relationship both on the work being executed as well as having a good working rapport can help with client retention.
Click here to download our template for a kickoff guideline with all of the questions we recommend.